Privacy Policy

Effective Date: 4 August 2025

At Viano Interiors, accessible from https://vianointeriors.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

Identity Data: Name, username, or similar identifier
Contact Data: Email address, phone number, billing and delivery address
Transaction Data: Details of products purchased and payments made
Technical Data: IP address, browser type and version, time zone setting, operating system and platform
Usage Data: Information about how you use our website and services
Marketing and Communications Data: Preferences for receiving marketing from us

2. How We Use Your Information

We use your data to:

Process and fulfil orders
Provide customer support and service
Personalise your experience
Improve our website and services
Send marketing (only if you’ve consented)
Comply with legal obligations

3. Lawful Bases for Processing

We process your personal data on the following legal bases:

Contract: To fulfil our service obligations to you
Consent: Where you have agreed to marketing or cookies
Legal obligation: To comply with UK law
Legitimate interest: To improve services and operate effectively

4. Sharing Your Data

We do not sell or rent your data. We may share it with:

Service providers (e.g. couriers, payment processors)
Professional advisers (e.g. accountants, legal teams)
Legal or regulatory authorities if required

All partners are required to comply with UK data protection law.

5. Cookies

We use cookies for:

Website functionality
Analytics and performance tracking
Personalised experiences

You can manage cookies through your browser settings. See our Cookie Policy for more information.

6. Data Security

We implement robust security measures to protect your personal data against unauthorised access, loss, or misuse.

7. Data Retention

We keep your personal data only as long as necessary to fulfil its purpose and comply with legal or accounting requirements.

8. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
File a complaint with the ICO: www.ico.org.uk

To exercise any rights, email info@vianointeriors.co.uk.

9. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will appear here with an updated “Effective Date.”

11. Contact Us

If you have questions or concerns, please contact us:

Viano Interiors
45 Main St, Bothwell, Glasgow G71 8ER
Phone: 01698 694118
Email: info@vianointeriors.co.uk