Interior Design

Privacy Policy

Effective Date: 4 August 2025

At Viano Interiors, accessible from https://vianointeriors.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, username, or similar identifier

  • Contact Data: Email address, phone number, billing and delivery address

  • Transaction Data: Details of products purchased and payments made

  • Technical Data: IP address, browser type and version, time zone setting, operating system and platform

  • Usage Data: Information about how you use our website and services

  • Marketing and Communications Data: Preferences for receiving marketing from us


2. How We Use Your Information

We use your data to:

  • Process and fulfil orders

  • Provide customer support and service

  • Personalise your experience

  • Improve our website and services

  • Send marketing (only if you’ve consented)

  • Comply with legal obligations


3. Lawful Bases for Processing

We process your personal data on the following legal bases:

  • Contract: To fulfil our service obligations to you

  • Consent: Where you have agreed to marketing or cookies

  • Legal obligation: To comply with UK law

  • Legitimate interest: To improve services and operate effectively


4. Sharing Your Data

We do not sell or rent your data. We may share it with:

  • Service providers (e.g. couriers, payment processors)

  • Professional advisers (e.g. accountants, legal teams)

  • Legal or regulatory authorities if required

All partners are required to comply with UK data protection law.


5. Cookies

We use cookies for:

  • Website functionality

  • Analytics and performance tracking

  • Personalised experiences

You can manage cookies through your browser settings. See our Cookie Policy for more information.


6. Data Security

We implement robust security measures to protect your personal data against unauthorised access, loss, or misuse.


7. Data Retention

We keep your personal data only as long as necessary to fulfil its purpose and comply with legal or accounting requirements.


8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with the ICO: www.ico.org.uk

To exercise any rights, email info@vianointeriors.co.uk.


9. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will appear here with an updated “Effective Date.”


11. Contact Us

If you have questions or concerns, please contact us:

Viano Interiors
45 Main St, Bothwell, Glasgow G71 8ER
Phone: 01698 694118
Email: info@vianointeriors.co.uk

Free Shipping

On all orders over £100
Uk only excluding Northern Ireland, Scottish highland & Hebrides

PRICE PROMISE

If you find the exact same product at a lower price elsewhere please do let us know and we will match it.

We do know that suppliers offer similar products that are not as high a quality as ours and they offer them at a much lower cost, if you are unsure if they are the same or not then please do get in Touch and one of our team can advise you accordingly.
Each item must be at full price and not in any auction houses.

We do reserve the right to decline price matches.

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